email Helen Ranger:

You can reach me on my Moroccan mobile number: +212 6 72 51 33 57.

Please phone during office hours only.

Skype username available on request


Fez Riads was established in 2005 by Helen Ranger, a Fez resident for more than twelve years and co-author of Lonely Planet’s Fez Encounter and two editions of the Lonely Planet Morocco country guide. Fez Riads has helped thousands of people find just the right place to stay. It’s a very personal service: we know every single guesthouse in Fez listed on this site, and visit them on a regular basis. We have also stayed in every guesthouse in the cities outside Fez that are recommended on this website.

We’re delighted to answer any questions you may have.  Please contact us by email for any information you may require (see address above), as well as for making a reservation at one of our riads or dars.  We will reply promptly with details of availability and prices. We can hold the options we send you for 48 hours, so you’ll need to make a decision within this time.

Covid-19 travel restrictions

Morocco is opening to A-list visitors from the 15 June 2021. You must have proof of vaccination and a negative PCR test for Covid-19 dated less than 48 hours before arrival, in English, French or Arabic. A-list countries are those not on the B-list.

Travellers from countries on the B-List must obtain an exceptional travel authorisation from Moroccan consulates or embassies in advance of travel, must have a negative PCR test dated within 48 hours from the time of entry and undergo a mandatory 10-day quarantine. The B-list includes India and most African countries, most countries in South America and others. This includes people from these countries who are travelling via other countries.

Please check with the Moroccan consulate in your country of origin for the latest news. You can also take a look at for more news.


We are able to negotiate very good prices for your accommodation.  There is no reservation charge.  Two percent of your accommodation bill is donated by the guesthouse to the High Atlas Foundation.  If you’d like to make a further donation, please let us know.

Travel throughout Morocco

Concierge Morocco will help you plan your itinerary if you’re travelling to other parts of Morocco.


I can’t thank you enough for your support on this trip.  We’ve had a great time and have so enjoyed Fez.  It was a comfort to us having you available to answer questions, especially with my mother in law in tow.  The Riad was perfectly located and the staff was very friendly and supportive. I will recommend your site and services to anyone who travels here.

Susan Hall, US, November 2014

Just wanted to say that because of your FANTASTIC help, we had the most marvellous time in Fez………… wonderful Riad, gorgeous family running it, totally incredible medina and then our trip to Volubilis, following all your brilliant instructions, was superb.   Thank you SO much.   Must just tell you that in the shared taxi to Moulay Idriss we got chatting to a wonderfully cultured and polite man who, upon our arrival there, invited us to his house which was next to the huge Mosque!!   Turned out it was his family home since his grandfather’s days (who was the Imam at that mosque) and they gave us tea and cakes and we chatted for ages then had a full trip around the house and peered over their balcony to see everyone arriving and cleansing themselves, in preparation for prayers……………TOTALLY incredible and SO kind.  I took a photo of us all and have already emailed it to them. SO, a huge success, all thanks to you and Fez Riads!

Clare and Nick, UK. March 2014


Fez Riads & Concierge Morocco are divisions of

Agence Helen Ranger

Patente no. 14706404

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